Sky Software has recently launched its QMS Guest Services Dashboard. It was developed with the objective of providing hotel management with instant, real-time and quick identification of essential KPIs to reflect the quality and efficiency of the hotel and its departments guest services. QMS Dashboard first pilot project was at Jeddah Intercontinental hotel. They have benefited from its paperless environment, instant efficiency, real-time tracking, quick identification, and correct...
Sky Software is delighted to announce the launch of its new Help Desk and Customer Service portal software, SmarterTrack. SmarterTrack is a powerful communications platform that acts as an online help desk for initiating, tracking, managing and reporting on a number of different communication channels. Whether it is a ticket submission via email or from the online portal, a live chat, a community post, comments made on a knowledge base article or more, SmarterTrack provides a...
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